99% of our customers say they receive great; understanding, trust, deliverance and value and that they are happy to recommend us to any type of business locally or nationally (large or small).
What we contributed to Aspire Housing:
• Design
• Photography Resource
• Proof Reading
• Print Artwork
• Print
Aspire Communication Design
Aspire Newsletter Design
Aspire Direct Mail Postcard Design
Aspire Service User Leaflet Design
Aspire Annual & Report Tender Design
Aspire Community Poster
The Issue:
Aspire Housing provides around 20,000 customers with quality, affordable homes and services across North Staffordshire and South Cheshire. Services include general needs housing for rent and shared ownership, sheltered housing, extra care housing and help for people to live independently
The Challenge:
Aspire requires a range of professional design and production services which meet the organisation's goals for a combination of quality, efficiency and value for money. Aspire defines value for money as achieving the optimum balance between cost and quality.
Our Response:
Creative Avenue has been supplying Aspire with a range of design, artwork and production services for around four years. The managing director of Creative Avenue was working with Aspire when their original branding was created. We are fully aware of their commitment to corporate social responsibility, which is reflected in our own goals and approach to business.
The Execution:
We liaised with the Marketing Department, helping to produce a range of collateral, including property leaflets, property newsletters and promotional service cards. We're proud of the trust Aspire places in our professionalism, creative skills and reliability.
The Result:
Aspire monitors its performance against a range of Key Performance Indicators which are collected by a number of housing associations - and results continue to improve.
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"I'm very impressed with Creative Avenue because they offer a one-to-one, personal service. Nothing is ever too much trouble. When we give them a brief, they introduce new concepts and fine-tune the details until we have a quality result.
Creative Avenue have been working with us for ten years, and it's a great relationship. They fully understand our business, the ethos of our brand and the importance of making sure the brand is future proofed.
Creative Avenue are always available to answer our queries and we can visit their offices if we need to. They always meet our deadlines - even if we sometimes move the goal posts!
Our customers are happy too - because they see the magazines produced by Creative Avenue - and they are always high quality.
I'd recommend Creative Avenue to any small or medium-sized enterprise that hasn't got a marketing function, or is working to tight budgets. I'm sure they'll offer you something to grow your brand and develop your business.
We're totally satisfied with everything Creative Avenue do for us. We never have any problems or complaints - they're just a great company to work with."
Marketing Manager